SupplierClear

Support

Help with checks, billing, and your account

Decision support only — not supplier certification.

  • One business day
  • Decision support only
  • Human support
Executive support for checks, billing, and workspace setup

Contact

info@bacenik.com

FAQ

What does SupplierClear do?

Scores supplier quotes before you pay or issue a PO.

Which plan do I need?

Free to try. $49 per report. Pro or Team for saved history and compare.

How do I buy a report?

Run a check, open your result, and purchase the Decision Package.

How do I subscribe to Pro or Team?

Sign in on the website and open Billing. App Store and Play use in-app purchase.

Can I use a personal email?

Yes for one-off reports. Pro and Team need a company work email.

Where is my PDF stored?

Paid reports download from your account. We email a secure link if you add a receipt address.

What if I subscribed on my phone?

Manage that subscription in the App Store or Google Play. Web plans use Stripe on the site.

How do Team invites work?

Owners invite colleagues by email from workspace settings. They sign in with that address.

Is this supplier certification?

No. SupplierClear is decision support based on your answers and documents.

Who do I contact?

Email info@bacenik.com — we reply within one business day.